Unified Communications

Unified communications news, trends, analysis and practical advice

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Microsoft gives businesses a free tool for online meetings

Microsoft is giving small businesses a new way to hold meetings online with the launch of a free Skype Meetings product that's aimed at providing professional communication tools for free.

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SharePoint Server 2016: What's new for developers?

You’ve heard the expression "location, location, location," and this most definitely applies to SharePoint Server 2016. Developers need to know where to store their customizations so they are available for use from within SharePoint...

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Slack could host your next conference call

Get ready to start fielding voice calls in Slack. The company announced that all users of its popular chat app will be able to ring their teammates with a couple of clicks.

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Apple investors panic as iPhone sales tank

Updated: Apple's iPhone shipments fell off a cliff last quarter -- results were worse than the Street expected. And it doesn't look like the mid-priced iPhone SE will help this quarter, either...

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Skype for Business finally makes its way to the Mac

Microsoft has launched a new beta of Skype for Business that runs on Mac, following its launch of a revamped work communication product last year.

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Mitel to buy Polycom for $2B in a tough enterprise communications market

Mitel's planned acquisition of phone and videoconferencing veteran Polycom for nearly $2 billion comes as the enterprise communications industry faces dramatic changes brought by mobility and cloud-based services.

Another successful IT solution

Field service pilot fish gets a trouble ticket for a grocery store IP-phone problem that's a two-hour drive away -- but it's not the kind of problem he's expecting.

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Skype for Business will give businesses improved collaboration on a budget

Microsoft wants to help businesses bring their meeting rooms into the future of videoconferencing without spending a whole lot of dough. Two new Skype for Business initiatives aim to connect existing technology to its work...

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Slack adds major new voice-calling feature, more perks on the way

Could the new features help collaboration at work or cause more confusion?

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Logitech takes on the big boys in videoconferencing hardware

While the world is completely fixated on software, Logitech quietly takes advantage of the fact that people still need hardware.

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Microsoft integrates Skype with Slack for easy video calls

Slack may be the darling of the group communication market right now, but there's one thing it's missing: voice and video calling. Microsoft is aiming to patch that up with a new integration between Skype and the popular messaging...

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Talko -- Microsoft's latest aqui-hire is Ray Ozzie's, to beef up Skype team

Microsoft buys Talko, Ray Ozzie’s latest failed startup. Nobody’s really saying why Redmond bought it, but it’s not for the microscopic installed base...

the apple cisco deal may change the world not just the enterprise

The Apple-Cisco deal may change the world (not just the enterprise)

Apple devices will now enjoy unprecedented insights into network patterns as the digital transformation of the enterprise intensifies.

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T-Mobile to pay $17.5M fine for 911 outages

T-Mobile USA will pay a $17.5 million fine in a settlement with the U.S. Federal Communications Commission for two 911 emergency dialing outages on the company's mobile network last year.


9 things you didn't know about Google's undersea cable

The high-speed Google-backed FASTER system will link the U.S. with Japan next year at 60Tbps.

now even apple watch is an enterprise product

Now, even the Apple Watch is an enterprise product

The Apple smartwatch is following in the footsteps of iOS.


Why investors are so excited about Slack

It wasn't long after the launch of Slack's namesake team-communication software last year that the San Francisco company was catapulted into the "unicorn" club -- that growing group of startups with valuations of more than $1 billion....


Sprint offers home delivery and setup of smartphones, tablets

Faced with a highly competitive market, U.S. wireless operator Sprint is offering to deliver and set up phones, tablets and other connected devices for free at customers' homes and offices.

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Google Cloud and a Chromebook might be your next contact center

The next time you call customer service, you may get an answer from a Chromebook. The Chromebook won't answer your questions, but the human who does may be talking through Google's connected laptop with a headset. And they may be...

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5 takeaways for CIOs from Mobile World Congress

For enterprises, the most important issues at Mobile World Congress were IoT and how resources can be made available on smartphones without sacrificing security.

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