Retail IT

Retail IT news, trends, analysis and practical advice

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Heads up, processors: Feds declare consumers' right to access their money

When the Consumer Financial Protection Bureau (CFPB) hit Mastercard and UniRush with a $13 million bill on Feb. 1, it was sending a message that even a temporary denial of consumers' access to their money is unacceptable. In a heads...

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Could web rental efficiency gut DIY chains?

When Elias Chavando launched his startup, Rentus.com, last year, his sole major differentiator was simply technology. He knew that there are many businesses in the rental business, but they're overwhelmingly antiquated, with many...

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Amazon enjoys a very happy holiday season

Holiday stats from Slice Intelligence gave Amazon an amazing 46% of all U.S. e-commerce dollars, which is three percentage points more than the prior year.

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Fraud for online holiday sales spikes by 31%

Fraud attempts on digital retail sales jumped 31% from Thanksgiving to Dec. 31 over the previous year, according to a survey of purchasing data from ACI Worldwide.

Intel True Fit technology

Intel thinks IoT will have a firm place in the stores of the future

Intel says using IoT technologies in the retail sector would result in a more personalized and efficient experience for both customers and stores.

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Crate and Barrel works to balance online and offline sales

Even as more people shop online, Crate and Barrel says it's not ready to give up on brick-and-mortar stores.

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Intel wants to bring IoT technology to retail

Intel says it plans to invest more than $100 million in the retail industry over the next five years.

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Shopping goes high tech (and hassle-free) with Intel tech

Poking into shopping habits and recognizing your face may sound invasive, but retailers are trying to make shopping better with products like Intel's Responsive Retail Platform. It can track store inventory and respond to customers in...

credit cards

What is behind far too many security leaks? Laziness

Although segmentation is to be applauded, it's not the panacea for the cardholder data problem. Business processes are.

red wing pos

Retail CIO improves project management for POS push

Red Wing Shoes overcame several legacy technology and business process hurdles to modernize its antiquated point-of-sale software.

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Amazon commits to hiring 100,000 U.S. workers

While many of the jobs will be in warehouses, Amazon said the company will be looking for engineers and software developers in such areas as cloud computing and machine learning.

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KFC's facial-recognition trial is a disaster in the making

A new facial-recognition trial from KFC China and Baidu has more potential to alienate customers than to help them.

Gas station

Making gas stations safe for fraudsters again

With soaring online fraud, Mastercard and Visa have done what they can to boost in-store crime. They have announced a three-year delay for EMV rollouts at gas stations. May the gas crimes commence.

ibm self checkout machine

Human-less stores are now possible — and it might be the end of retail

Are retailers really willing to consider disassociating from associates? I hope that's not the lesson that merchant executives take away from two recent self-checkout moves.

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Amazon Go has tremendous potential — once it fixes a few things

Amazon last week introduced a new approach to in-store technology and strategy, with its Amazon Go experiment. On the plus side, it offers a vision of the possible, with shoppers taking a few seconds to check in to a store on their...

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Amazon wants you to grab and go

Amazon is opening up a brick-and-mortar store in Seattle that allows customers to check in with their Amazon account and make purchases without having to wait in line.

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Amazon Go aims to change retail by eliminating check-out lines

Amazon.com is using technology to try to change the shopping experience, and the retail industry in general, by eliminating check-out lines.

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Court clears up some in-app purchase uncertainty

Mediating a battle between Amazon and the FTC, a federal judge offers some well-thought-out limits on in-app purchases for children.

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