E-commerce

E-commerce news, trends, analysis and practical advice

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Adventuring into the unknown with REI and CRM

Perhaps the best known adventure retail brand out there was, until recently, using some paper systems that were in need of technology help.

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Court clears up some in-app purchase uncertainty

Mediating a battle between Amazon and the FTC, a federal judge offers some well-thought-out limits on in-app purchases for children.

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Black Friday and Cyber Monday 2016 by the numbers

On the heels of Black Friday and Cyber Monday deals, the numbers crunchers share how the holiday shopping season is shaping up.

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Scalpers try to cash in on MacBook Pro shortage

Profiteers are trying to cash in on shortages of Apple's new MacBook Pro notebook with sales on eBay.

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Holiday shopping by mobile phone? Beware fake apps and bad Wi-Fi hotspots

The smartphone risk is higher this year than in 2015. There are more active cyber criminals and many more shoppers using smartphones to find products and make purchases, either via Wi-Fi in stores or online in other locations.

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Macy's China experiment shows the potential — and limits — of retail VR

Macy's this month made its debut appearance within Alibaba's Singles' Day in China. Well, sort of. Its appearance was only virtual.

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Home Depot reminds us why store-centric will be the death of retailers

As we start the sprint to this year's holiday shopping season, I had hoped to start to see the disappearance of the store-centric mentality that has hurt so much of retail for years. Home Depot, however, showed that it's in full-force...

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Apple sues Amazon supplier over fake iPhone chargers

In a federal lawsuit, Apple asserted that nearly all the iPhones, chargers and cables it surreptitiously purchased from online retailer Amazon were fakes.

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Hackers hide stolen payment card data inside website product images

Attackers compromise online shops and store stolen payment card details inside legitimate image files in order to avoid detection.

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Thousands of online shops compromised for credit card theft

Almost 6,000 online shops have been compromised by hackers who added specially crafted code that intercepts and steals payment card details.

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Facebook Marketplace takes on eBay, Craigslist

Facebook today unveiled Marketplace, a service for mobile users who want to buy and sell items while using the social networking app.

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Mobile is part of e-commerce, not a rival

For years, retail has clumsily struggled with various merged channel strategies. No changes in commission structure or bonus requirements have proved effective at getting chains to not prioritize in-store compared with e-commerce...

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EU threatens to open e-commerce antitrust investigations

The European Commission may open antitrust investigations into price restrictions and online sales bans in the e-commerce industry, it warned Thursday.

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Amazon's crackdown on third-party sellers is the right approach

In trying to be the world's largest e-tailer by offering almost anything, Amazon has attracted a dedicated group of thieves and resellers trying to slip through the holes in Amazon's bureaucracy. Amazon is now making a good-faith...

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Snapdeal gives OpenStack a much-needed pre-summit fillip

A much-needed story of broad OpenStack adoption

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Apple reportedly eyes Sony's Felica RFID for the iPhone 7

Apple will add support for Sony's Felica RFID communications technology to the new iPhone 7 that is expected to be announced on Wednesday, according to a report in The Nikkei newspaper.

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Amazon's wacky workweek hours experiment

Amazon's rationale — there are people who want to work fewer hours at a price of lower pay — is old-fashioned, at attribute not usually associated with the online company.

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Home Depot's magic value: Returns

During an August investors call, Home Depot CEO Craig Menear let loose a stunning stat: 90% of all online returns are processed in-store. Allowing an online return to be boxed and handled by a local store has always been a popular...

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